Rethinking AI's early phase: patience, practice, persistence
Why rush AI through its messy early phase? Discover why patience, practice, and persistence beat sprinting with a smile—slow, deliberate testing could shape smarter, safer AI.
Calling the messy early stage of AI adoption a “workslop phase” is generous. It sanitizes the chaos into a benign rite of passage. The Fast Company piece is right that messy experimentation is common — but common doesn’t mean harmless, and it definitely doesn’t mean you should try to sprint through it with a smile.
Workslop is a euphemism — normal, yes, but not neutral
The article’s central claim — that organizations will pass through a messy learning period — tracks with reality. Experimentation is how you separate real use cases from pitch-deck fiction. You should expect false starts and ugly prototypes.
But treating all “workslop” as the same flattens crucial differences. Not every sector can treat error as tuition. Healthcare, aviation, and financial services operate inside dense layers of safety rules, liability exposure, and regulatory oversight. A flaky model helping write marketing copy is one thing; a flaky model influencing a diagnostic workflow or a margin call is another.
The Fast Company framing nods to fast-tracking without grappling with the fact that the acceptable error envelope is wildly context-dependent — legally, ethically, operationally. That’s not a nuance; it’s the constraint that should set your pace, your governance, and your budget.
I spent a decade in a place where “move fast and break things” would get translated to “move fast and invite an enforcement action.” Velocity is not a virtue on its own; it’s a variable you manage against risk appetite and the scale of downside you’re willing to wear.
Fast-tracking is a process, not a sprint — and rushing is a tax
The advice to “fast-track” through the workslop assumes that speed equals learning efficiency. More experiments, more quickly, must mean more learning, right?
Let’s be real: iteration does generate information. The math doesn't lie on that part. But raw information is not value if it arrives bundled with technical debt, broken processes, and a customer support inbox full of anger.
Rushing tends to produce the same pattern across companies:
- Teams glue models onto existing systems with brittle integrations because the date on the slide deck mattered more than the architecture.
- Leaders trumpet productivity gains to justify budgets, then underinvest in monitoring and risk controls to keep the story intact.
- HR treats “AI reskilling” as a one-off workshop, not a shift in how work is actually done.
What you get is a graveyard of half-implemented automations, shadow tools no one fully owns, and “pilots” that mysteriously drifted into production because someone needed a win. Cleaning that up is its own tax — on engineering time, on trust, on focus.
There’s also the workforce issue the article mostly leaves on the cutting-room floor. Fast-tracking can compress displacement into a window too short for meaningful retraining or redeployment. That’s when high performers exit, institutional knowledge walks out the door, and the people left behind learn that raising concerns about AI failures is career risk, not diligence.
If you actually want acceleration, you fund what looks slow on paper: documentation, model evaluation, change-management, human-in-the-loop checkpoints, clear off-switches. That is how experiments turn into products instead of into case studies your risk team presents to the board.
Ownership: who’s on the hook when workslop hits the fan?
The Fast Company piece offers cultural and tactical advice on moving faster, but it dodges the ugliest question: when the experiment spills over and breaks something, who owns the consequences?
Not the pilot deck. The fallout.
Is it IT because they deployed it, product because they specced it, legal because they didn’t stop it, or the business unit that demanded it “by Q3” and then vanished when the first complaints landed? If everyone owns it, no one does.
Real governance starts by assigning named accountability for:
- Stop conditions: what metrics or incidents trigger a halt?
- Incident response: who triages, who communicates, who decides on rollback?
- Remediation: who pays for cleanup — in money, in headcount, in roadmap delay?
And no, this doesn’t mean treating legal and risk as bureaucratic gatekeepers. When they’re brought in early, they can help draw boundaries that actually enable faster experimentation because teams know what’s out of bounds before they start.
The article’s cultural message — expect mess, push through — is useful as far as it goes. But normalizing mess without clarifying who carries the cost is how you end up with AI programs that quietly stall once the first real incident hits and nobody wants their name on the slide.
The part of “normal” history people forget
There’s a historical echo here the Fast Company piece doesn’t touch. When automation first hit back-office financial operations, a lot of firms rushed. The logic was similar: this is normal tech progress, we’ll clean it up later. Many did. Some didn’t.
The ones that treated early automation glitches as a cultural rite of passage instead of as operational risk paid for it in restatements, regulatory scrutiny, and multi‑year system rewrites. The ones that treated the messy phase as a design problem — who owns it, how it’s monitored, when it stops — quietly pulled ahead while everyone else was still doing apology tours.
So yes, call it the AI “workslop phase” if you like. Just remember that in a few years, the market won’t grade you on how much mess you normalized, only on whether you turned it into something that actually works.